At Alt Plus, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you interact with Alt Plus, we may collect the following information:
- Personal details such as name, email address, phone number, billing and shipping address
- Order details including products purchased, payment method, and transaction history
- Technical information such as IP address, browser type, device information, and cookies
- Communication details when you contact us via email, SMS, WhatsApp, or customer support
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, shipping details, and service-related messages
- Respond to customer service requests and support queries
- Improve our website, products, and customer experience
- Send promotional offers or updates (only if you choose to receive them)
- Prevent fraud, unauthorized transactions, and misuse of our services
Sharing of Information
Alt Plus does not sell or rent your personal information to third parties.
Your data may be shared only with trusted partners such as:
- Courier and logistics partners for order delivery
- Payment gateway providers for secure transaction processing
- Service providers assisting with website operations and communication
All such partners are required to keep your information confidential and use it only for the intended purpose.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or alteration. While we strive to use commercially acceptable means to safeguard data, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences, improve site performance, and offer relevant content. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal data (subject to legal or operational requirements)
- Opt out of promotional communications at any time
Third-Party Links
Our website may contain links to third-party websites. Alt Plus is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
Changes to This Policy
Alt Plus reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website signifies acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
